Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 239-530-2333 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

To ensure customer satisfaction, Naples Mattress offers a ONE-TIME comfort exchange when you purchase a NEW Mattress Set or a NEW Mattress specifically used on a platform bed. The trial begins the night the mattress is delivered/picked up.

  1. You must keep your mattress a minimum of 21 Nights... Because this is a new sleep system, it will take a minimum of 21 Night to ensure a proper break-in period. Naples Mattress will not accept returns before 21 Nights. No refunds.
  2. Mattress must be in "LIKE NEW" conditions...A waterproof Mattress protector is required. This assures that the mattress will be protected from soiling as well as dust mites.
  3. NO RESTOCKING FEE...The only cost is the retail difference(plus Tax) of the new bedding and a $45 Re-Delivery Fee. If you select a mattress less expensive than the original, there will be no refund or store credit.